This strategic move is vital for Zoomcar’s business, where over 40% of Guests also own cars.
06 Aug 2024 | 2731 Views | By Autocar Pro News Desk
Zoomcar has launched a unified app for guests and hosts, and the company claims that the app with 10 plus feature upgrades will be faster and smoother to use.
This strategic move is vital for Zoomcar’s business, where over 40% of Guests also own cars. With this new app, ...
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Zoomcar has launched a unified app for guests and hosts, and the company claims that the app with 10 plus feature upgrades will be faster and smoother to use.
This strategic move is vital for Zoomcar’s business, where over 40% of Guests also own cars. With this new app, Guests can effortlessly start their micro business as a Zoomcar Host, and Hosts can seamlessly book a car as Guests, all with just one app.
Previously, Zoomcar had two apps - Zoomcar app was used by over 10 million Guests to book a self drive car from widest range of 25,000+ car options while Zoomcar Host app was used by its community of 20,000+ Hosts who share their car on Zoomcar for managing their car listings.
Guests will have access to a quicker experience while booking a car as Zoomcar improves its catalog with top rated cars and a dedicated “Guest Favourites” feature that has a selection of frequently booked and highly rated cars by other Guests. This feature is designed to facilitate more reliable car selections, enhancing the overall booking experience with trustworthy reviews.
Zoomcar Hosts will now have more control over running their micro business on Zoomcar with the unified app. They can manage multiple cars in just one tab “Your cars” and also simultaneously check their car’s ranking real time to stay updated with how cars from other Hosts in their area are listed as competition. Additionally, Hosts will have the flexibility to choose minimum booking duration, opt out of late night bookings and also switch on automatic listing extensions so their listings don’t expire. New Zoomcar Hosts can now opt for installation of a GPS tracker and keyless entry device right after signing up on the app.
Hiroshi Nishijima, CEO of Zoomcar, stated, "We’ve been spending a lot of time listening & meeting with our Hosts in the past few months and our unified app has been meticulously designed to provide far more controls to our Hosts and encourage car sharing as a growing business in India. We are obsessed with our customers' experience and the timing of the launch fits perfectly as we continue to see rising high demand for the Independence Day long weekend."
Vishal Ramrakhyani, Head of Engineering at Zoomcar, added, "Our engineering and product teams dedicated their time to understanding customer feedback and developed a unified Zoomcar app that integrates all functionalities required by both Guests and Hosts. The new features, such as 'Guest Favourites' and easy car listing control for Hosts, are designed to make the platform more intuitive and user-friendly."